Return Policy on Send Rakhi Online

Can I return shopped products back to Send Rakhi Online?
Yes, you can return back the shopped products received in a damaged or defective condition. If the products of categories like apparels where product does not fit to your side, you can also return back to Send Rakhi Online. The return is time bounded i.e. you can return the products within 48 hours after receiving. Delivery charges (if any) will not be refunded in any case for returned orders.

Are any specific conditions under which the products return or replacements may be rejected?
Returns for refunds or exchange or replacement will not be accepted under following circumstances:

• Return request will not be accepted which was executed after 48 hours of receiving the products by you.
• The products are used or not in its original conditions and should not be ironed or washed.
• If the products are without its packaging, accessories or freebies.
• Any other consumable products which has been installed or used.
• If the products are tampered or serial number missing.
• Any other damaged or defect which are not covered under the manufacturing warranty.

How I can return the product?
That’s very simple, within 48 hours of receiving, you can request for return via email at support@sendrakhizonline.com or over phone given on Contact us.

What are the resolutions offered in case of return?
Followings are solutions in case of return:

• Replacement of the product(s) with similar products (If the stocks are available)
• For refund kindly read our Refund Policy for details.

I have to send the product or can be it collected from my address?
You have to courier the returnable product and you are requested to ensure the product must be in original and unused condition along with complete in tags or labels, original packing and of course the invoice. The replacements of the products are subject to availability of the products stock.

Will I have to pay any kind of charges for returns the products?
Send Rakhi Online do not charges extra for returns or replacements of any products.